email policies and procedures Email is a highly successful communication tool. Its use has been rolled out across organisations, often with little or no staff training or guidance as to how folders should be organised and managed. TFPL can help organisations and individuals deal with email overload by: Identifying organisation-wide issues and problems Developing email policies and guidelines Linking email policies with good information management practice Creating and facilitating email workshops Rolling out lessons learned and top tips with employees Developing email induction programmes key contacts: Val Skelton, Head of Training & Learning, TFPL Ltd., London email: val.skelton@tfpl.com Save as Outlook contact Martin Sanderson, Senior Consultant, TFPL Ltd., London email: martin.sanderson@tfpl.com Save as Outlook contact