tfpl feedback Below is some of the feedback we have received from our clients and candidates. You can view feedback on a particular service by selecting from the drop-down menu below. We appreciate your comments on your experience of our services and invite you to complete our feedback form. select: all feedback consultancy services recruitment training courses, seminars & speakers Bath Club ebic recruitment feedback "Hi Clare, very nice to hear from you. TFPL have been fantastic. Service has been second to none. Surely the best agency I've been with. I'll cetainly be happy to work with TFPL again soon." "Luisa, Happy Friday! Just wanted to drop you a quick note to thank you for your help identifying a candidate for us. He has worked out really well so we were most grateful for your assistance, both in terms of your swift response & the quality person you found for us." "I tried calling earlier - but you were not in the office. Today is my last day at the Library, and my last working day in the UK - this time 'round anyway... I just wanted to say thank you so much for your work and for the services that TFPL have provided. I am happy that I made the decision to continue with my library work upon reaching London, and know that the experience here at the Library has been beneficial for me (and not to mention entertaining!). I hope to get the chance to speak to you before I leave..If we don't speak, please know I am grateful for your work and for your kind spirit. If you could pass my thanks on to the others as well, I would certainly appreciate it. Enjoy the rest of the year perhaps I'll be back to TFPL one day. Warm regards," "The canidate has worked in our local government agency for 6 months as an intranet officer publishing information on the intranet and working with content owners to ensure they make best use of the intranet. She has demonstrated the ability to create fresh and lively news stories and to generate content ideas. Staff have warmed to her and her positive approach to dealing with content owners is starting to show dividends. She has built up excellent relationships with her team and the intranet programmers." "Thanks for the email. I JUST CAN'T BELIEVE I WON TEMP OF THE MONTH! Thanks so much to everyone." "It is great news about the job, I am so excited. Thanks for all your hard work. I think TFPL have done me proud, I was working in this job three days after coming to see you and then a week off and back into a fantastic contract. Every one has been really friendly and supportive." "I'd like to nominate Janet as temp of the month for the amazing way in which she's fitted into the Library team here and provided a seamless level of service to end users, as she covers for the maternity leave. Janet has proved to be an excellent team leader, very capable - and most importantly of all she's fitted in with the Library's style of working. Because of her vast range of librarianship expertise she's been inspirational in our trying out some new ways of working, and she's completely eradicated our cataloguing backlog! She's been very careful in preserving the identity of the permanent Legal Librarian - something that is important to us as we're looking forward to her return next Easter once baby allows her! Janet is a great addition to library nights out and all in all we can't believe how lucky we are to have Janet helping us, not only in the direct aspects of her role, but as a keen and thoughtful addition to our team." "Since arriving in England good fortune has come my way. Only 1 1/2 weeks after getting off the plane in late May I worked on a contract with TFPL doing thesaurus development until early August-- as you know. It was great working for TFPL and Alan Gilchrist. You are a quality organisation. I respect that. Your overseas calls to me were also very professional and polished. Thanks, you helped me decide to come to the UK. Then within 1 1/2 months I have been offered nine interviews with two job offers - possibly three." "Thanks for the CVs you sent through. I will certainly remember to contact you again should the need arise as the quality of CV was good." - Luisa Jefford on behalf of NovoNordisk “Thanks for all your help and assistance over the past year, it has been nice working with you.” “Just a quick mail to say a Great Big Thank You (yes, with Capitals!) for your hard work to get me in such a wonderful role! It's been a pleasure dealing with you... I surely will be recommending TFPL to all my contacts in Business Information!” “Thank you so much for you help. You have always responded really quickly and been very helpful.” “I would also like to say a huge thank you for finding me such a wonderful contract and for all the work you have all done on my behalf.” “Thank you to the team at TFPL for your help and support whilst I was working with you”. “Thank you for all the great contract jobs I have had and the helpfulness of all the TFPL staff.” “After over three years happy association with TFPL I've obtained a permanent job with promotion, and so all good things must come to an end.” “And how about that for a success rate for TFPL, within 24 hours of seeing you I had 2 interviews set up and a job offer within a week!” “Thank you very much for your help, I have been very impressed with the friendliness and efficiency of the TFPL team.” “I have been in my new role for 3 weeks now and enjoying it very much. So, just a note to say thank you.” “Just a quick note to thank you for the excellent advice that I received from your graduate open evening on Thursday. It left me with a lot to think about and further options to consider.” “Once again may I take the opportunity to thank you for your unbiased advice, and also for providing an insight into the working world of IM.” “I enjoyed the recruitment evening on Thursday it was well worth attending and talking with my colleagues outside afterwards, it seems that they all did too.” “Good day! Thank you for arranging and inviting me to the 'New Graduate Evening. The presentations were enlightening and the hospitality was pleasant.” “Thanks so much for all you've done, I think you've been great!” “Thank you very much for all your help in the past. TFPL has been very good to me and I appreciate it.” “Thank you for seeing me on such short notice on Friday afternoon. It was very refreshing to meet such a wonderfully sensitive recruitment consultant! I took your advice very seriously.” “I'd just like to say that I've enjoyed my current contract and I shall be very sorry to go.” “Thanks for all your efforts over the last few months though, everyone at TFPL has been really helpful.” training course, seminar, and speaker feedback "A good introduction to strategic planning and the role of RM" "Gave me a lot to think about and inspiration to move forward in my organisation" "Excellent" "I would recommend the course" "Generated good discussions" "A very interesting, practical and clear presentation of how to achieve learning through KM- I've taken away a lot of ideas" "interesting, fun course; very relaxed and informative" "very useful" "A very useful and practical time management course" "To understand I was far from alone in certain areas made me feel encouraged as did the thought that this could be changed... I hope to be able to start implementing these strategies from tomorrow- very useful!" "A very useful and enjoyable course. Nice friendly, approachable, non-threatening atmosphere" "A very useful introduction to the topic" "Well worth it" "Phil was a really effective presenter and has a great way of explaining complex issues clearly" "A well balanced and thought provoking course" "excellent presentational skills.. harder topics were balanced with a 'soft' focus for the afternoon session" "Extremely valuable" "I thoroughly enjoyed the course and am taking away a lot of useul tools" "An extremely useful and enjoyable course" "Excellent introduction and refresher of what is happening on the world wide web" "The Speaker was approachable, articulate and helpful- very good!" "Very good coverage of how to be a better searcher...using the most appropriate search engines and helpful extra tips" "Excellent - highly recommended" "A very useful course" "Aimed at exactly the right level for a foundation course" "Very interesting day, helped by the enthusiasm of Adrian for his subject" "Very good, would recommend it to other colleagues" "excellent - lots of useful tips and interesting, current examples" "Excellent course that makes a daunting subject approachable" "Conversational style was helpful and invited input from attendees" "Definitely worth attending" "A very good introduction to the complex activities in the City by a very resourceful trainer" "The course...was great and has had an impact on both a personal and professional level" "excellent course, just what I needed as an introduction to copyright" "very impressed with the venue, catering, trainer and staff approach- excellent" "Paul presented very well in a way that was thorough, but lively and interesting (not an easy thing to do with copyright!) "Excellent course. Sylvia is a great trainer" "The speaker's enthusiasm and clear understanding of the subject made the whole thing fascinating" "This was one of the best courses I have been on, the clarity was exceptional" "Useful, interesting and a lot of follow-up on course material offered" "Excellent day- I learnt a lot to take back to work" "Very interactive!" "I really enjoyed the session... really valuable- just what I needed!" "Excellent day, learnt a lot to take back to work" "I really enjoyed the session- it was a good size group; participants were willing to share their experience; the tools and exercises were really valuable and the content was just what I need!" "Excellent, it was spot on to my needs" "Excellent, very knowledgeable speaker" "Well presented course" "Educational and relaxed at the same time" "Excellent, will encourage my staff to attend more events" "Extremely informative" "Good course - trainer had good knowledge of the subject" "Excellent course" "Karen was very friendly, expert and kept the course moving along at a good pace" "Good course, very useful" "Suggestions and recommendations from the trainer's experience extremely useful" "Advice received will be useful back in the workplace" "Great value" "Good course, found it useful as a general introduction" "The training course and the trainers were all excellent- I rate everything grade A and 10 out of 10!" "it was very useful to know about all the free sources available on the internet" "has opened up new possibilities for using the web to communicate" "very good indeed. I have recommended it to several people since" "very helpful with good mix of practical activities and slides and excellent course booklet" "Excellent content and very thought provoking - good to be able to do this - a lot to take back to work" "I have never seen a group of people take on board everything handed to them and leave so excited!" - from an in-house client "Very useful and thought provoking" "Excellent course, excellent instructor" "James is a knowledgeable and personable trainer" "Comprehensive and easy to communicate to my organisation" "I...have learnt a lot to help me in my role in many ways" "...an enriching and thought provoking experience" "Interesting context and subject" "it allowed me to cut a path through the wealth of information available and focus on activities and thinking that will make a real difference to embedding and sustaining KM in my environment" "a stimulating day" "has given me food for thought and practical solutions" "feel equipped to progress KM issues in my organisation" "It was totally a worthwhile experience, Chris was an excellent presenter, and I wouldn't hesitate to attend a TFPL course again" "Met my expectations and exceeded them" "The course was well above my expectations" "Extremely good value" "One of the most useful courses I have been to in a long time" "It was even better than I was expecting" "provided a clearer understanding of processes" "very productive - helped me to think around problems in our service and possibilities of changing" "really useful, lots of food for thought" "very good to look at the practicalities of a new area" "very useful and enjoyable" "Thanks for delivering a fantastic course.... it was extremely educational and .. enjoyable" "Bang on... the relaxed pace and small group meant there was a genuine chance to ask questions and talk" "Excellent- would definitely recommend it" "Everything was excellent, I was impressed both with Paul and TFPL" "the focus was positioned well between the general and specific" "The facilitator did a great job" "Excellent course, I have recommended it already" "Very relaxed, informal atmosphere" "The speaker was engaging and very well informed" "one of the few courses where I have actually learned something new- I would recommend it to others" "good introduction to the whole concept of document/knowledge/record and content management" "Very good all round" "The teacher was excellent and made the subject really interesting and answered questions brilliantly" "A valuable and rare opportunity to discuss copyright in a corporate setting" "very relevant with regards to electronic journals and the implication of Foi" "The training course and the trainers were all excellent- I rate everything grade A and 10 out of 10!" "it was very useful to know about all the free sources available on the internet" "Thoroughly enjoyed the course and took away some really useful hints and tips" "The best 2 day course I have ever been on" "Good value, well organised and very useful" "a very good, hands-on course that really made you feel you could go out and do it" "Thought provoking" "A very worthwhile event providing some practical tools to take back to the office" "Now have lots of ideas to apply back in the workplace" "Enlightening, motivating, refreshing and entertaining" "Thought provoking" "Very good and well presented course carried out with a most professional attitude" "Overall a very good, interesting and worthwhile course" "All very interesting and relevant" "Very clear, at the right level for general search needs" "Relaxed learning atmosphere, inviting feedback and questions" "Very clever at adapting exactly to the needs of the delegates" "Really enjoyed the course, thought it was excellent – thank you" "Very enjoyable course" "Very good and useful course" "Very good course I would recommend it" "Very specific and applicable to real life situations" "A useful and interesting overview of the subject of change management" "Excellent - shame it was only for a day" "Very good coverage and introduction to the topic" "Will definitely recommend it" “Beryl’s style is very relaxed and friendly. I wouldn’t hesitate to go on another course by her” "Very good indeed - found lots of useful tipsand hints" "Very good indeed- stimulating and full of substance and new ways of looking at things" "Very worthwhile and topics flowed very logically from one to next" "Extremely interesting and thought provoking" "learned a lot of practical strategies to assist in the management of services" "Very good speaker and excellent content delivered with enthusiasm" "Very good and very useful" "Fascinating, helpful and practical" "An excellent session- very clear description of a difficult subject- first class!" "Very good, very clear and useful content" "Practical and relevant" "Very good informative course... very interactive" "Everything regarding the course was first class" "a very good balance was reached between technical information and how to apply it" "Very helpful course" "Very informative and interesting. Will be useful for enquiry work in my job" "Excellent. Would recommend to others" "Brilliant, covered more than I was expecting and was also very practical. There are already a number of things I have started to implement in my department." "the best presented course I have been on" "Excellent! Really enjoyed the day" "I have learned some new tricks to use which will really help my improve the search results" "Very interactive and useful, raising and covering lots of issues around the topic" "Speaker was very well informed and knew his subject well, and easy to follow" "A well structured, comprehensive and informative course" "An excellent overview of records management" "Very interesting and useful as the first step to understanding metadata" "The speaker was very helpful and was prepared to stay for as long as necessary to ensure that we understood the course fully" "Very stimulating" "Very well organised and delivered with constructive exercises and discussion" "Very useful grounding" "Course notes and bibliography very helpful" "A dry topic made very interesting by the knowledge of the tutor" "Very useful introduction. Flagged up the significant issues" "Excellent- a good overview of taxonomies and their implementation, good handouts and examples" "Very useful, good relaxed atmosphere with lots of opportunities to ask questions" "Excellent venue, lovely trainers" "Gave me a lot to think about" "We all enjoyed and benefitted from the course very much" "Sylvia is an excellent trainer" "Very useful and enjoyable- makes a difficult and grey topic more digestible and less daunting to work with in the workplace" "Worth attending and I would recommend to others" "One of the best courses I've been on in terms of usefulness and value for money" "Many thanks for running such an interesting and useful course" "It was very useful and thought-provoking. The speaker was enthusiastic and knowledgeable about many areas" "Very enlightening and very thought provoking" ''The sort of practical course and information that stays with you'' ''Sylvia is an excellent speaker and really knows her subject'' ''Very interactive and useful, raising and covering lots of issues around the topic'' ''Speaker was very well informed and knew his subject well, and easy to follow' ''A well structured, comprehensive and informative course'' "Good general overview of basic concepts of RM" "Well tailored to the needs of attendees" "Useful topics covered, well presented, easy to ask questions and talk about specific topics which are relevant to me" "Very enthusiastic presenter" "A very useful and interesting course". "I always got a new nugget of information each time I heard her speak.” "All very good and informative. Thought provoking." "A useful idea exchange tool.” "Hot Topics is a very good idea.” "Relevant and useful.” "Very interesting talk.” "Very knowledgeable and confident.” "Very interesting and stimulating." Bath Club feedback "Once again, thank you for an excellent Bath Summit. I think the sense of enthusiasm and commitment from old and new faces alike really does demonstrate that the Bath Club is one of the most important developments in public sector knowledge management of the last few years." - Sharon Jones ebic feedback “EBIC continues to be arguably the most significant learning experience, highest quality event within the information industry.” “Thoroughly enjoyable and inspiring.” “It was my first time at EBIC and I would like to congratulate all those involved in the organisation and the selection of the content, very well done. It is a great opportunity to meet others and share experiences.” “I came back inspired and frantic to apply everything I had learnt to running my own company more successfully.” “It fills a real niche.” “Thought provoking.” “EBIC has really evolved over the past few years and now draws an audience from beyond the typical information role. I personally think that this has helped to make the conference more dynamic, particularly in introducing a wider range of subjects for discussion. Reducing the number of participants has also facilitated networking.” "First class opportunity to identify and explore emerging themes and to gain access to thought leaders within the industry. The time went far too quickly!” “Inspiring! Something to look back on when I am having a bad day!” “Fascinating stories and powerful presentation. I found I could draw some interesting parallels with my organisation.” “Great to have a practical element - really got everyone talking & thinking.” “Answers not documents was one of the important conference takeaways for me.” "The discussion was extremely valuable." "The way the groups were structured worked incredibly well and showed great prior organisation. Very impressed with the way interaction between as many attendees as possible was made so simple." "Gave me useful information and lead to several very useful discussions and some off line collaboration. Thank you." "Absolutely fantastic - storytelling at its best!” “Inspiring and highly impressive.” “Nicely unbiased and representative.” “Very stimulating and relevant.” “Excellent choice, organisation and execution.” “As usual everything was organised excellently and the social events were charming as ever.” “Excellent opportunities for networking and sharing ideas.” “I thoroughly enjoyed the interaction with people and the new acquaintances I have made.” "I thought the location was excellent.” “Venue and accommodation were wonderful.” “Close, cost-effective and very pleasant accomodation near to the venue was very helpful for we smaller budget-tight vendors.” "Thoroughly enjoyable and inspiring." "EBIC has really evolved over the past few years and now draws an audience from beyond the typical information role. I personally think that this has helped to make the conference more dynamic, particularly in introducing a wider range of subjects for discussion. Reducing the number of participants has also facilitated networking." "This was my first EBIC experience. I liked the format as it lead to constructive discussions, but most of all I thoroughly enjoyed the interaction with people and the new acquaintances I have made." "As usual everything was organised excellently and the social events were charming as ever." "The majority of people had come to learn or share knowledge and took the conference very seriously and welcomed new views. I thoroughly enjoyed the whole experience." "Orgnisation of the conference was first class." "It was my first time at EBIC and I would like to congratulate all those involved in the organisation and the selection of the content, very well done. It is a great opportunity to meet others and share experiences." "Excellent opportunities for networking and sharing ideas." back to top