research and evaluation TFPL's expertise in survey and research techniques can be used for a variety of projects underpinning the development of information and knowledge strategies. These include: Assessing The alignment of the organisation's approach to information and knowledge management with its business strategy and processes Knowledge and information gaps, bottlenecks and options for their resolution The organisation's ability to demonstrate good information governance Benchmarking the organisation's information and knowledge management processes with those of other organisations in the UK, EU or beyond Identifying Information and knowledge assets held by a client Information resource gaps and under-use Good knowledge and information practice that can be replicated Cost-effective routes for obtaining externally published information Reviewing The effectiveness of information tools and processes e.g. the Intranet The organisation's state of readiness for the implementation of the Freedom of Information Act and Publication Schemes TFPL can build project teams of experienced qualitative researchers to undertake interviews, workshops, focus groups, web questionnaires and telephone surveys. Project I-team key contacts: Vivienne Winterman, Senior Consultant, TFPL Ltd. email: vivienne.winterman@tfpl.com Save as Outlook contact Luisa Jefford, Director, Contract & Temporary Recruitment Services, TFPL Ltd. email: luisa.jefford@tfpl.com Save as Outlook contact