Welcome to the new customer newsletter
With best wishes for the New Year, from Darron Chapman, MD TFPL, and his TFPL colleagues
Many of us had a challenging 2007 – it certainly wasn’t dull! We hope that 2008, for you and for us,
is a year full of interest, a year to enjoy, and a year in which you feel that you are achieving some of
your goals. It may not be easy, because analysts and commentators are predicting a possible economic
downturn in 2008. If it happens, then we can expect things to get tough in the workplace too, with every
investment and potential investment under scrutiny for its value to the enterprise. As organisations strive
to make the most of their investments in technology, in people and in information, knowledge and information
management (KIM) strategies and practices should continue to gain recognition as key drivers of corporate
control and growth. We believe that the opportunities for information and knowledge professionals will
continue to evolve and expand in 2008. It may be a tough year but it could be the year in which many of us
take big steps in the KIM world.
ebic ... imagine, Berlin, 1–3 October 2008
We are planning ebic ... imagine, TFPL's 19th conference for knowledge
and information leaders, which
will be held in Berlin, 1–3 October 2008, at the Kempinski Hotel Bristol in the heart of the city. The
theme is 'Connecting with the Future' and the focus is innovation.
Keynote speakers and panel sessions
will provide input from thought leaders and experienced professionals. Group work guided by expert
facilitators, discussion and debate will ensure that participants have the opportunity to work with a
wide range of their peers. Generous coffee and lunch breaks and evening social events will help delegates
to continue to build their contacts and networks.
Read more ›
SharePoint Summit, 1 April 2008
How are organisations that are looking to manage records, documents and other unstructured electronic
information using SharePoint? Speakers from a range of organisations, including Defra, KPMG and Christian
Aid, will present case studies and share their experiences. Additionally, there will be expert sessions
on data migration and information design.
Read more ›
TFPL Connect – launch at the RSA, 21 February 2008
On 21 February 2008, at the RSA House in London, we are launching our new learning network for
knowledge and information people in all sectors. TFPL Connect will
host three meetings each year on
topics of interest to the broad KIM community. Special-interest groups will hold additional, targeted
meetings on specific sector or topic foci. Watch the TFPL Connect website for details of meetings and
Read more ›
People Management Matters
Following the enormous success of the 2007 programme, this collaborative continuous learning model
will continue with a new group of delegates in 2008. People Management Matters
is a ten-month development
programme for information professionals preparing to move into more senior management roles. Working
together, and with their programme director, they benefit from monthly face-to-face sessions, a dedicated
online forum and a supportive delegate community developed throughout the programme.
In 2008 we will increase the number of courses we offer 'on demand' – as coaching options that
delegates can schedule to suit their own timetables. We will also, of course, continue to launch new
courses, revise [or drop!] existing ones and work to keep in touch with the needs of the information,
knowledge, web and records professional. As a leading training provider, we're always working hard to
offer flexible and relevant training for a flexible workforce.
Keeping in touch
We will continue to add special events to the year's calendar and will keep you up to date with
these as they are arranged. Our programme of regular training courses and details of our recruitment
and consultancy services can always be found at
The ninth Chief Knowledge Officers' Summit for the private sector
took place in
October 2007 at Cliveden House Hotel in Berkshire. Working with the sponsors, Dow Jones, we hosted an
intensive two-day event for 24 knowledge management leaders from Europe and the US.
Read more ›
Future demand for knowledge, information and library specialists
Following the publication, early in 2007, of our report 'Who's Managing
Information' and the
Information Responsibilities Framework, we have continued to monitor
developments in the employment of
KIM specialists. As part of this focus we undertook, on behalf of a UK university, a survey about KIM
specialists and skills currently required by employers.
Read more ›
The Online Conference and Exhibition
This year's Online Conference was judged to be an outstanding success
by everyone that we spoke to. Our congratulations to the organising committee.
Information provider recruitment
TFPL is well known for placing knowledge and information professionals, but few people realise that
one of our busiest sectors is in the business information and publishing areas. In 2007, our IP team,
Liz Ryan and Claire Valentine, saw a huge demand in new business sales, account management, product
marketing and editorial roles. Liz and Claire place candidates at all levels in both large and niche
Fascinating assignments for TFPL
We have been fortunate to have worked on some absorbing projects in 2007.
Read more ›
TFPL recruitment: information and communications technology (ICT) group
As effective information management depends more and more on ICT,
the boundaries between information management and ICT are blurring. In response, TFPL has expanded its
expertise in the ICT arena. Much of our work in this area focuses on the legal technology arena for
software suppliers and end users. Recently, we have also started working with several of the country's
leading financial service companies at senior levels.
Content management remains a key concern for many clients,
resulting in a focus on intranet redesign and taxonomy strategy and development projects. A common theme
is intelligent information architecture – organising and describing content effectively so that users can
access it naturally and efficiently, to the benefit of the business AND the individual; and reviewing and
redesigning intranets as communication channels and interfaces to essential information.
continue to be important – their effective design allowing users to manage and navigate content. A
growing related need is the complex task of migrating web content from disparate sites into centrally
managed content management systems.
Knowledge and information management
Economic, social and technical drivers have resulted in organisational developments that are
dependent on robust knowledge and information strategies
to support business objectives.
Information service reviews
We work with in-house information services to ensure that the services and products offered are
fresh and relevant. Challenges facing information services include:
Records management (RM)
Records management continued to
be a key concern for organisations in
2007 and all indications are that this requirement will remain very strong across public and private
sectors in 2008, as organisations build good RM practices to support the realisation of benefits from
their investment in technology.
Until relatively recently, many people viewed training as something that was done to them or that
they were passively sent to, rather than something that they directed. The world of work has changed
and workplace learning has changed with it. We are all expected to take charge of our own learning and
professional development, and this learning can take many forms.
Read more ›