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| TFPL Customer Newsletter - May 2009 | ||||||||||||||||||||||||||||||||||||||||||||||
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We are picking up on the 'strategy' message at our next Connect meeting, with the theme, 'Fit for purpose: KIM
strategies that make a difference'. This event, which includes input from three practitioners, has proven to be
of particular interest; it was fully booked within 48 hours of details being circulated to members. We are maintaining
a waiting list so do let us know if you would like attend.
TFPL launches new website
 
TFPL are delighted to announce the launch of their new TFPL website.
The new website went live on 29 May 2009 and has received great feedback from both customers and staff. Darron Chapman said: "I am very pleased with the new layout and design, and welcome any feedback that you may have." The new site includes an updated e-timesheet login pages for both clients and contractors. If you have any queries, please contact temps@tfpl.com. The website includes the new TFPL twitter account,  http://twitter.com/tfpl_Ltd,
where you receive up-to-date news and comments directly. The twitter account also includes links to new vacancies,
training & events as well as the TFPL blog.
To view the new TFPL website, please visit www.tfpl.com TFPL staff
We are pleased to announce that two valued members of the recruitment team have chosen to move into new roles at TFPL.
New service from TFPL Consultancy: e-Audit
Electronic environments bring many benefits and certainly facilitate speedy information sharing across boundaries.
As these develop, hidden issues are arising – increasing storage costs, information risk, invisible information assets and
poor control. RMS Conference & Exhibition
TFPL exhibiting at the RMS Conference
TFPL exhibited at the Records Management Society Conference, held at the Hilton Metropole in Brighton on 19-21 April 2009.
Whilst budget restrictions appeared to limit the number of corporate attendees compared to previous years, the event nevertheless attracted roughly 350 delegates, with large numbers of representatives from local government authorities, government departments, non-departmental pubic bodies and universities.
We were joined on our exhibition stand by Richard Page from our Sharepoint partner, SFW. The threat/opportunity of Sharepoint to RM was a recurring topic within the technology section of the conference. SharePoint Summit
SharePoint is certainly still a topic for debate in many organisations, and there are countless organisations seeking
to benefit in one way or another from SharePoint products and technolgies – as users, suppliers, trainers or consultants. Cloud Computing
'Get inside the cloud of information' event
Held in March 2009, TFPL's Cloud Computing event continued one of ebic's future scenario discussions. It was a
stimulating day and set the scene for future TFPL events in 2009.
A short summary of the event follows, and further information can to be found on the TFPL blog. Read more ›
"Professionals and institutions care about cost, reach, accessibility and the scalability of services. The cloud model
achieves all of these for them."
- John Sheridan, Head of e-services, The National Archives Roger James, IT Director at the University of Westminster, set the scene for our recent Cloud Computing event with the mantra: cloud computing - 'private data in public spaces - a leap of faith/a leap of fact'. Roger, who was chairing the day, explained that anyone could be $10 and 10 minutes away from setting up a collaborative space in the cloud and later provided a case study of the application at the University saying that "the adoption enabled us to overcome the resistance to using institutional systems." The event's keynote address was given by John Sheridan from The National Archives. Closely involved in the Power of Information Task Force and Semantic Web initiatives, John provided an overview of the UK Government's interest in Cloud technologies: its potential to provide cheap collaborative tools together with savings in the costs of storage and infrastructure. Two additional case studies illustrating the application of Google Apps complemented the example provided by Westminster. Paul Driscoll, IT Director of the construction company Erith Group, piloted Google's online email and desktop applications and described how remote access to cloud applications saved the company from "a disaster and, in the long run, helped reduce costs". The application of Google Apps at The Guardian newspaper group was driven by the need of journalists to collaborate within a very fluid organisation. Lynn Collier, Director of Archive and Compliance Solutions at Hitachi Data Systems EMEA, reflected on the potential economic model for the Cloud saying that "A key prerequisite to optimise cloud computing is to pinpoint where maximum savings can be made based on a realistic and accurate understanding of the content", while Jeremy Bentley, CEO of Smartlogic, discussed the approach to Information Architecture within a Cloud environment. The day included a lively interactive session and there was also plenty of 'twittering' taking place with a question posed from someone who was reading one of the delegate's postings during the day on twitter. In addition, a recent IWR article about cloud computing includes information from the event and is available online at www.iwr.co.uk/information-world-review/features/2241171/capture-cloud. For more information about TFPL events, please visit the TFPL website or contact Lucy Frost, Head of Training and Events, on 020 7332 6069 or lucy.frost@tfpl.com. ebic 2010
ebic 2010 will take place on 15-17 March at the Kempinski Hotel in Budapest and will continue the 'imagine' theme. This time we will be imagining the contribution of KIM to the
regeneration of the economy. TFPL Connect
The first TFPL Connect meeting of the year was a chance to share some impressions, thoughts and ideas from ebic 2008.
Chaired by Barbara Linkin, a panel of delegates and speakers reflected
on the themes and shared the main messages that they had taken away from the conference.
TFPL Connect is a learning network and we are pleased that the majority of participants stayed on after the formal
presentations to socialise. Both existing and new contacts made the most of the networking opportunity, and we are pleased that the move to
evening meetings makes it easier for members to come along.
Next TFPL Connect meeting - 14 July 2009 "Most companies find it hard to transform themselves in difficult circumstances. Those that use proven tactics markedly improve their chances of success."Picking up on the 'strategy' message which is very much a key theme in the current business press the topic of the next Connect meeting is 'Fit for purpose: KIM strategies that make a difference'. This event will include input from three practitioners who have developed and implemented successful KIM strategies and who will reflect on their experiences. It will be an opportunity for participants to consider what makes for a successful strategy, to explore ways to gain and keep management commitment in uncertain times, and to ensure that KIM is acknowledged as an essential part of an organisation's infrastructure. As always there will be plenty of discussion and opportunities for networking. We look forward to meeting you there.
Within 48 hours of releasing details the event was fully booked, so let us know if you would like to be added to the waiting list. If you
have reserved a place and find that you are unable to attend, please do let us know so that we can offer your place to
people on the waiting list.
TFPL Recruitment
Luisa Jefford, Director of Recruitment, reflects on the current recruitment market.
We are seeing changes and interesting trends in the employment market. The drivers for organisations looking to recruit
in this uncertain economy are essentially about business improvement - there is a definite swing away from information
and knowledge roles being mainly about 'support' to one where they are expected to make a positive contribution to the
business of the organisation and the bottom line.
Jobs in the Cloud... TFPL Consultancy
TFPL Consultancy have been working on an interesting range of projects during the first part of the year, working with central
and local government, government agencies and the third sector. For example NHS Connecting for Health and Diabetes UK.
KM Framework Review for NHS Connecting for Health, (NHS CFH)
The Knowledge Management consultancy stream is thriving in this recession. This is due to
organisations recognising the risk of knowledge loss and the value of their own knowledge and experience to help them
survive global and national turmoil. TFPL Training
Learning Credits 2009
Our wide range of courses include core Information, Knowledge and Records Management skills through to strategic
SharePoint and Content Management.
All of our trainers are leading experts in their fields. Our trainers are responsible for developing their own course content, so you can be sure that what you are learning is practical, current and relevant. Our courses are designed to be interactive sessions that will enable you to learn through completing key activities which are relevant to the work environment. Learning Credits can save you as much as 30% on Public Access training courses for the year (based on the average course price of £325), offering you the flexibility to send members of your team to the courses they need, when they need it. You can purchase Learning Credits based on your training needs for the year; each credit is equivalent to one course place and can be used for any of our training courses. Credits last for a 12 month period from the date of purchase.
Training Courses
Bespoke Training solutions provide clients with a flexible and cost effective approach to training provided. Our
trainers work with clients to ensure that the courses are practical, interactive and engaging.
Bespoke training enables:
All of our public access courses can be delivered on-site and can be customised to meet your learning objectives.
TFPL out and about
TFPL continues to commit time to networking and attending professional events. It is not only an effective way to meet our
clients but it is a vital way for us to maintain our knowledge of the marketplace and professional developments.
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"We are definitely going through interesting times" – the Chinese version. The business press is full of advice about
how to ride out the economic downturn and prepare for recovery. 'Strategy', 'planning' and 'tactics' certainly make
up the message.
Claire Valentine previously gained valuable experience of managing training
schedules working at an IT training company. She is now drawing on her training and recruitment experience
in her new role as Training and Events Officer. Working with Lucy Frost, Claire is developing the public access
training programme and providing support for delegates and trainers. She will also work with
Lucy to deliver TFPL's events. One of Claire's first initiatives has been to launch and manage our new
Ed Taylor has moved across to TFPL Consultancy. Ed, who has a degree in information
and communications management and experience of working in accountancy and IT recruitment, joined TFPL a year ago
and has been part of the team developing and setting up our SharePoint Summits. His new role in Consultancy allows him to
apply his IT and information management experience and to develop further professional skills. He is also a qualified
snowboarding instructor and prior to joining TFPL he had a late 'gap year' job teaching snow boarding in Switzerland.
So clients may also benefit from his experience of mastering peaks and troughs.
Knowledge management: managing knowledge at risk|
What would you like to read about?
We are keen to make this newsletter as useful as possible for you – so we need your help. Your input will guide
the topics we'll cover in future issues.
If you have any suggestions for the newsletter, or have questions about any aspect of TFPL's services, contact us at marketing@tfpl.com. Registered address: 2nd Floor, 160 Queen Victoria Street, London EC4V 4BF Registered number: 1946440 in England and Wales on 11 September 1985 VAT registration: GB 766 8008 04 |