Chief Knowledge Officer
All sectors | £80 ++ p.a.
|
| Purpose/Objectives: |
To lead in the development of corporate culture, processes, infrastructure and information resources to facilitate
the creation and utilisation of corporate knowledge, expertise and information to create competitive advantage
and support creativity.
|
| Responsibilities: |
To develop the knowledge management concept within the corporate setting with a team of senior managers including
the Head of Computing, Head of Human Resources and Head of Business Development.
To identify and prioritise changes that need to be made in order to leverage the company’s information and knowledge.
To bring about the implementation of processes, infrastructure and organisational procedures to enable the building
and effective utilisation of a corporate knowledge base. This will include ensuring that:
- information needs are understood and acknowledged.
- information resources and intellectual assets are identified and managed on an integrated basis.
- processes exist to facilitate the acquisition and sharing of information and knowledge.
- appropriate structures for the development of staff are available.
- the utilisation of information and communication technology supports KM objectives.
- that all staff participate in the building, utilisation and protection of the knowledge base.
To oversee the:
- co-ordination and management of the content on the corporate intranet.
- the management and development of the corporate library and information centre.
- the management and development of the records centre.
- To identify and integrate any other support services relevant to the support of the knowledge management system.
|
| Education: |
At least degree level with an appropriate post degree qualification in a professional discipline. A business
related degree such as an MBA is desirable but not essential.
|
| Experience: |
The successful CKO is likely to be a senior, highly regarded manager, (Partner, Director, General Manager level)
who has demonstrated a capacity for managing change programmes or for managing sensitive projects. Sound experience
of the business sector or related industry is essential.Previous experience of leading the development of a
knowledge or information culture in other organisations.
|
| Skills: |
- The ability to work with and influence senior colleagues including negotiation, persuasion and presentation skills.
- Team building leadership and motivation skills.
- Strong communication skills.
- Fundamental understanding of information content and associated issues.
- An in-depth appreciation of IT and its utilisation.
- An good appreciation and human resource and staff development issues.
- A good understanding of business processes.
|
| Personality: |
- Persuasive, motivated and dynamic.
- Effective, pragmatic and action orientated.
- Adaptable and flexible in approach.
- People orientated.
|
 |
Knowledge Department Manager
Professional Services | between £40 - 65k p.a.
|
| Purpose/Objectives: |
To develop the understanding of knowledge assets and needs in all divisions.To manage and promote the effective
supply and use of knowledge.
|
| Responsibilities: |
- Assembling a team to be representative of all divisions of the department.
- Identifying local Knowledge needs and prioritise in terms of value to the business.
- Promoting the effective use of Knowledge sharing tools for all partners and staff.
- Maintaining and enhancing effectiveness of company's databases including Lotus Notes.
- Organising and running workshops.
- Promoting and encouraging behaviour within the department in line with agreed Knowledge Management principles.
|
| Education: |
Postgraduate qualification in Librarianship, Information Sciences or a related discipline. Business related
qualification desirable (or appropriate professional experience).
|
| Experience: |
Over 5 years senior experience in a business/financial environment.
|
| Skills: |
- Management skills.
- Good IT skills including maintaining quality databases and Lotus Notes skills.
- In-depth understanding of the principles of Knowledge Management.
|
| Personality: |
- Good at building, motivating and leading teams.
- Good Communicator.
- Commercial and Pragmatic
|
|
Knowledge Co-ordinator/Information Specialist
Management Consultancy | between £30 - 40k p.a.
|
| Purpose/Objectives: |
To manage the effective supply and use of internal information and its integration into the corporate knowledge base.
|
| Responsibilities: |
- Industry research using a variety of sources including the Internet & Lotus Notes.
- Maintaining a collection of internal research.
- Assisting in the population of the company's existing information databases.
- End-user training in the use of desktop information resources such as Lotus Notes.
- Knowledge Management administration including maintaining internal distribution lists and upkeep of hard-copy library.
|
| Education: |
Degree or postgraduate qualification in Librarianship, Information Sciences or a related discipline.
|
| Experience: |
Over 2 years experience of providing research services in a corporate or industry specific environment.
|
| Skills: |
- Added value research skills.
- Project management skills.
- High competency in searching CD-ROMs, Dialog, Datastar & the Internet.
- Instruction/Training skills.
|
| Personality: |
- Ability to function in a high pressure environment.
- Fast thinker with a flexible attitude.
|
|
Knowledge Management Analyst
Management Consultancy | between £27 - 35k p.a.
|
| Purpose/Objectives: |
- To provide information management support to knowledge teams.
- To undertake analytical research to support business teams.
|
| Responsibilities: |
- Acting in an advisory/facilitative role to allied knowledge management groups.
- Designing architectures, processes and infrastructure for libraries, databases and intranet.
- Editing content of library home pages.
- Conducting analysis and producing reports of KM surveys.
|
| Education: |
Degree level qualification in Library & Information Science or a related discipline.
|
| Experience: |
- 2-4 years of professional experience in a business environment.
- Experienced in managing, indexing and abstracting knowledge.
|
| Skills: |
- Indexing & classification.
- Excellent written and oral skills.
- Good project management skills.
- Research and analytical skills.
- Strong IT and database skills including MS Office, Lotus Notes and the Internet.
|
| Personality: |
- Good judgement, flexibility & resourcefulness.
- Highly analytical.
- Strongly motivated.
|
|
Knowledge Co-ordinator
Accountancy | between £23 - 30k p.a.
|
| Purpose/Objectives: |
To manage the provision of value added research to sales departments.
|
| Department: |
Department providing added value research information to sales departments within the company.
|
| Responsibilities: |
- Maintain reference library.
- Liaising with other departments to assess availability and adequacy of material.
- Building an industry and issues library to support sales and marketing.
- Focused database searching and market/competitor/business issues analysis.
|
| Education: |
Degree level qualification in Business/Marketing/Accountancy or Information Science.
|
| Experience: |
- 2+ years experience in business-to-business research/market analysis.
- Experience of research databases.
|
| Skills: |
Computer literate with report writing and presentations skills.
|
| Personality: |
Highly organised, self starter, good communicator.
|
|
|
Knowledge Administrator
Management Consultancy | up to £24k p.a
|
| Purpose/Objectives: |
- To manage the acquisition and provision of external business information.
- Objectives To identify and maintain links with corporate sources of business information.
|
| Department: |
Servicing the business information needs of the entire company in the UK.
|
| Responsibilities: |
Management of external resources:
- Serials management.
- Journal & report circulation.
- Acquisitions, maintaining records, providing invoicing service, shelving and filing & general office duties.
- Maintaining links with Knowledge Administrators in Business Support departments.
|
| Education: |
At least 'A' Level standard.
|
| Experience: |
Six months to a year administrative experience.
|
| Skills: |
- General office or library administration skills
- Networking and communication skills.
|
| Personality: |
Initiative, confidence and sense of humour.
|
KnowledgeRecruit job profiles