TFPL training course

Knowledge transfer - making knowledge sharing real

London
Price: £350.00 + VAT Level: 2

17/10/13 Book ›

introduction:

At the heart of any Knowledge Management programme are activities to make knowledge, experience, and expertise work for the organisation. These activities include: assessing knowledge needs and flows; embedding tools and techniques to enable the organisation to learn from its experience; developing knowledge assets; and building networks and communities to fuel the growth and use of knowledge. Developing the right 'knowledge system' enables organisations to improve work practices, take better decisions; and avoid the criticism that comes from failing to learn from previous experience.

Underpinning a good knowledge system should be a tailored knowledge transfer programme that enables an organisation to map critical knowledge and knowledge at risk against business drivers, and ensures that its people are able to select the best tools and techniques to facilitate knowledge transfer to those who most need it. This workshop will take you through a series of steps that will enable you to understand your organisation from a knowledge perspective, consider how to align knowledge transfer activities with business priorities, and design a programme for making knowledge work better for the organisation's benefit.

outcomes:

Be able to identify the important types of knowledge and expertise in your organisation
Understand individual, team and your organisation's working styles and how these will influence your choice of knowledge transfer techniques
Determine which knowledge transfer tools and techniques will deliver most value to your organisation
Be able to measure the benefits of your knowledge transfer programme

programme:

Topics covered include:

The knowledge cycle and knowledge systems
Knowledge and expertise transfer tools and techniques
Individual, team and organisational learning styles
Identifying the barriers to knowledge sharing and actions to take
Identifying the knowledge transfer opportunities of greatest benefit
The knowledge transfer elements of your knowledge programme

speaker:

Sandra Ward/Ian Wooler

teaching style:

Workshop/presentations/group work/hands on and highly interactive

who should attend?

This course is designed for people who are beginning to consider how to make knowledge work better within their organisation. It will help them generate ideas and identify activities that they can use to secure support for knowledge transfer programmes based on an overview of tools and techniques.

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