TFPL training course
User information searching and behaviour - how to identify and satisfy!
Price: £175.00 + VAT Level: 2
introduction:
This course is aimed at Library and Information professionals who need to adopt ways of helping their end-users become more independent in their information seeking. The emphasis is on how to recognise when end-users need information to provide more of a targeted push service reducing information overload. It also looks at how to help end-users set up their own searches and evaluate results obtained. The course will also develop tools for attendees to help them understand their end-users information seeking behaviour to set up the appropriate services.
This is a half day course
outcomes:
- Understand the most effective and practical methods to use, and help meet, user information needs (including techniques to help users understand their needs better)
- Gain knowledge of common user search behaviours to enable optimisation of information managment practices and tools
- Be able to help users to identify and evaluate relevant information following a search
- Aid users to build effective and efficient search strategies adn techniques to meet information needs
programme:
- Introduction Setting the scene
- Information seeking behaviours of your users
- Your users (practical exercise)
- Triggers for information seeking
- What are your triggers/ (Practical exercise)
- Devising the search strategy
- Tools and techniques to identify user requirements/behaviours
- Developing the tools for your organisation (practical exercise)
- Evaluating search results
speaker:
Vivienne Winterman , Senior Consultant, TFPL
teaching style:
Workshop
who should attend?
Information professionals who need to understand more about user information needs
Course enquries and bookings
Contact Claire Valentine on +44 (0)20 7332 6084 or
training@tfpl.com for all TFPL course enquiries.
