Karen Blakeman
Information Consultant
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Consultant providing help and advice on how to use the Internet more effectively.
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Karen Blakeman has been a freelance consultant for many years, providing a wide range of organisations with help and advice on the application of Information Technology. Previously she worked for the international management consultancy group Strategic Planning Associates and in the pharmaceutical and healthcare industry. Karen provides training courses on finding and using information, and on how to make most effective use of the internet. Karen Blakeman is a well known writer and presenter.
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Keith Bonson
Consultant, Hudson Rivers
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Leads consultancy projects for Hudson Rivers, focusing on change management, financial performance, project management and quality management.
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Keith Bonson joined Hudson Rivers from the BBC where he was Head of Library and Information Research and latterly, Head of Support Services for BBC Libraries and Archives. His experience prior to the BBC was mainly in the academic sector, working at senior level in Leeds, Iran, and East London, before becoming Deputy Librarian at Manchester Polytechnic. Keith leads Hudson Rivers' work in consultancy and has particular interest and expertise in the areas of quality management, managing change, financial, performance and project management. He has recently worked with a range of clients including the DTI, Home Office, the NHS, Kings College and CILIP.
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Phil Bradley
Information Consultant
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Former librarian, consultant and Trainer specialising in effective use of the internet, website design and optimising websites.
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Phil Bradley is an information professional with many years experience in the field of electronic publishing. He has been an independent internet consultant for a decade, and his activities cover training, writing, website design and search engine optimisation. He has probably trained more people in the UK on effective use of the internet than anyone else, and regularly teaches on behalf of TFPL, CILIP, the School Library Association and others. When Phil isn’t teaching he writes about the internet in professional journals such as Update and the online magazine Ariadne. He has wide experience of designing websites and advising clients on how best to optimise existing websites for maximum exposure on the Internet. Phil is also a well known speaker at conferences such as Internet Librarian and ONLINE, covering various aspects of the internet. Phil’s work also takes him abroad to teach and consult. 'Phil is also one of the Microsoft 'Search Champs', providing them with feedback on their work in the area of Internet search.'
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Carolyn Carter
ICT Trainer & Researcher, CJC Consultancy
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Over 20 years experience of running ICT and information skills training courses for teachers, librarians, support staff, governors and students and undertaking research contracts in the education and information sectors.
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Author of highly praised classroom, staff and e-learning materials, an Approved New Opportunities Fund (NOF) ICT trainer and e-learning tutor.
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Pamela Clark
Former Director, Corporate Research & Development, AIG
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Former Director of AIG's Corporate Research & Development, responsible for the negotiation and management of information contracts.
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Based in New York she undertook product and vendor reviews on behalf of the company and negotiated a wide range of contracts from single office deals to enterprise licences for client extranets. She was also responsible for AIG's Corporate Web Governance programme. Previous positions include Senior Manager with Perot Systems Global Financial Services with responsibility for Information Services provision within the SBC Warburg account (now UBS), Head of Business Information at SG Warburg where she managed library, research and internal information activities, and management consultancy research support, industry, public and school libraries. Pamela teaches and lectures on a range of topics in the United States and Europe. As well as addressing audiences of information professionals on the buy side, Pamela has been invited by vendors to speak at their senior management events. Pamela is a graduate of the University of Strathclyde, Glasgow, Scotland, a Fellow of CILIP, a Fellow of the Royal Society of Arts, Manufactures, and Sciences and a founder member in the UK of the City Information Group, the European Chapter of SCIP and The 200 Club.
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Chris Collison
TFPL Associate
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Chris Collison is an internationally recognised figure in the field of knowledge management and organisational learning.
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After fifteen years in corporate roles, Chris is now an independent consultant and one of TFPL’s senior advisors, working with a number of organisations in the UK and internationally. He is sought-after because he combines his track record in practical, real-world knowledge management with a strategic ability to inspire at board level.
Previous experience - joined BP in 1989 and occupied a series of positions in Research, IT and Organisational Development, where he obtained practical experience and a deep understanding of the human dynamics of major change programmes.
- has worked with and advised leaders at the highest levels of more than twenty public and private-sector organizations
- co-authored the book "Learning to Fly", which has now become a standard work in the field of knowledge management, selling nearly 20,000 copies worldwide, available in five languages. A second edition, drawing in stories from ten new organisations was published in 2005.
- joined the international energy company Centrica plc in 2001, occupying a series of Director level positions before becoming “Director of Change & Knowledge Management”.
- assumed responsibility for developing Centrica’s organisational capability across 35,000 employees; developing Knowledge Management Strategy; and coaching the leadership team in the leadership of change and transformation.
- has presented to audiences at business schools, public and in-company conferences and masterclasses around the world, sharing his experience as a best-selling author and advisor.
- is a Chartered Fellow of the CIPD and an Associate at Henley Management College.
- regularly contributes to specialist knowledge management publications, and is a member of the editorial boards of “Journal of Knowledge Management”, “Inside Knowledge” and “KM Review”.
“Chris’s involvement has made a real difference here,
inspiring us to take our knowledge management activity
to greater heights.”
“a wonderfully energetic speaker whose knowledge and
enthusiasm shines through”
“a superb combination of powerful anecdotal stories
and real practical help in carrying forward the concepts
of knowledge management.”
“made an effort to engage all the people on the course
and had a good relaxed style.”
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Adrian Dale
Senior Advisor, TFPL
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A radical, creative thinker and an information and knowledge evangelist committed to making an immediate difference to clients businesses.
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Adrian Dale has 20 years experience in the fields of Knowledge Management, Information Management and Information Science. He is now one of TFPL's strategic advisers coaching organisations and their senior management in the development of information and knowledge strategies. He is an experienced Project Director, currently working with a number of public and private sector organisations on the development of the information architectures that underpin their businesses. Adrian runs the TFPL knowledge management and information architecture training programmes, helping organisations develop their skills in this increasingly important area.
Experience - he was a Senior Manager for Unilever Research with responsibility for IT & Knowledge Management in their Research and Innovation Programmes.
- is Chairman of the Online Information Conference, Editor of the Journal of Information Science and a fellow of the Chartered Institute of Library and Information Professionals.
- is Visiting Professor of Knowledge Management at the Athens University of Economics and Business and a visiting lecturer in Information Management at the University of Sheffield, Loughborough University and Napier University, Edinburgh.
"Adrian was enthusiastic and knowledgeable about many areas"
"Very professional, courteous and fair- clearly knowledgable and interested in subject"
"Excellent storyteller and fact giver- is able to put in to simple terms what we all think"
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John Davies
Senior Consultant, TFPL
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Consultant in information management.
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John Davies has led a number of successful TFPL projects for public and private sector clients in the UK and Europe. He has carried out strategic reviews of information management functions, information audits, and has supported a number of organisations as they have developed records and information services and systems. John is particularly interested in how information strategy aligns with organisational purpose and in improving user engagement at work.
Experience - has extensive international experience of leading records and information management services.
- worked as an archivist and librarian in UK local government for over 10 years before moving to the private sector where he held a wide variety of information management roles in the pharmaceutical and finance industries.
- was European Regional Head of Archives and Records Management for the investment banking arm of Credit Suisse, before joining TFPL in 2004.
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Shaida Dorabjee
Information Consultant
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Shaida is an information consultant, offering services in information and knowledge management activities in the public and private sector.
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With a background in library and information science, Shaida Dorajbee has been involved with information management for over 20 years, covering marketing, business and R&D information. For the past seven years, she has worked as as a TFPL associate, offering services in information and knowledge management for the public and private sector. Focusing on reviewing and auditing knowledge management functions within organisations, she also provides training in information management.
Experience - spent 10 years at the The Wellcome Foundation providing scientific, technical and marketing information
- assumed responsibility for the Library and Information Department at Wellcome Research, providing information and project management support
- moved to the Centre for Medicines Research International (CMR International), where she was responsible for the Centre’s Library and Information Unit, IT and PR activities and undertook research on the management and corporate culture in the pharmaceutical industry on behalf of over 50 pharmaceutical companies world-wide.
- is a member of Member of CILIP, UKeiG (The UK eInformation Group) and PIPA (The Pharmaceutical Information and Pharmacovigilance Association).
"Shaida's approach is professional, balanced and amenable. I can highly recommend her services, experience and skills "
"Very approachable and easy to ask questions."
Web Site: www.sdis.co.uk
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Alan Flett
Senior Consultant, TFPL
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Alan has several years experience in the area of semantics-based information technologies, systems and solutions.
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His interest lies in how information can be more intelligently and effectively modelled and communicated using computers.
Prior to joining IDOX, Alan worked for leading-edge information management solutions vendors in the UK and Europe, as well as within various corporate knowledge and information departments in both the private and public sectors.
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Maud Hand
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Maud Hand is a multi-media producer, trainer and writer with over 17 years experience in production, project management and rich media content for national broadcasters.
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These include the BBC, Channel 4 and RTÉ as well as various independent operations in the UK and Ireland, from where she currently runs her multimedia production and training consultancy. For TFPL, Maud’s public access and tailor made ‘writing for the web’ courses have been very popular with the private and public sector alike.
Previous Experience - Project Manager & Executive Producer of 'The Radio Play’s The Thing', a new talent development venture & online radio drama repository for Channel 4
- Founding editor of the Northern Ireland hub of Channel 4’s IDEASFACTORY, a flagship interactive talent initiative for the broadcast media industries. (Jan 2004 – Jan 2007)
- Managed and edited its re-launch to 4Talent Northern Ireland
- Managed workshop delivery of ORIGINATION:INSITE, an innovative cultural website project in partnership with national museums & galleries of England commissioned by Culture Online for Department of Culture, Media & Sport
- Devised & delivered The Belfast Masterclass Series in Broadcast Media 2006 for Channel 4 & Belfast City Council, producing follow up web films
- Originates and produces documentaries for Channel 4 Radio, BBC Network Radio, RTÉ & Irish Independent Commercial Radio
Editor & project manager of BBC websites including World on Your Street - E-Learning Consultant for the Broadcasting Commission of Ireland as well as co-author of one of their key training manuals in radio production
- Media Consultant for Donegal County Council’s Cultural Services, training its arts & community officers & their clients in website building skills.
- Training Consultant mentoring production staff for Kilkenny’s KCLR 96FM
- Trained staff and contributed online features to the Association of Progressive Communications, Women Connect and GreenNet
- Writes for fRoots magazine.
- Visiting lecturer in radio practice, web journalism and broadcast media entrepreneurship at The University of Westminster, South Bank University , the University of Ulster, the National University of Ireland (Galway) & the University of Limerick.
- Consultant course designer and trainer for the London College of Communication, University of the Arts.
- Has a masters in Education from Trinity College, Dublin and in an earlier life, she worked as a teacher in the West of Ireland and London.
“excellent presenter”
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Sylvia James
Management Consultant
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Consultant specialising in business information provision.
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Sylvia James has worked as a management consultant for many years. She has advised on projects for a wide range of international industrial and financial services companies and non-profit organisations as a researcher and consultant, specialising in all aspects of their business information provision. As part of her wide ranging consultancy activities, she writes articles and courses, lectures and holds management briefings in Europe, Asia and North America.
In 2007, Sylvia was awarded the ALA Brass Thomson Award for Excellence in Business Librarianship. View the ALA press release.
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Candy Jannetta
Consultant
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Candy has over ten years of experience working in Marketing and Media working at Warner Music, CNN and with blue chip clients, including BT, Dulux, Shell and Eurostar in her role as Account Director and Consultant.
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Her own experience of struggling with life/work balance inspired her to make big personal and professional changes.
In 2002 she graduated as a Life Coach from the UK College of Life Coaching and set up her own life and business coaching practice.
Candy helps individuals and teams to perform at peak whilst remaining integral and maintaining their own unique working style. Her motivational talks with larger audiences inspire others to make changes, which mean stepping out of their comfort zones.
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Guy Johnson
Senior Consultant, TFPL
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Information management consultant specialising in records surveys and business process analyses, performance reviews, web usability testing and user-centric web design. As a former lawyer, Guy also works with clients in the areas of information governance and data protection.
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Guy has over seven years’ experience of working with clients to achieve more efficient and effective performance through better records management, improved information services and sharper web design. He is proficient in a number of research methods including group work and facilitation, compliance auditing, questionnaire design and surveying. Recent assignments include: - Reviewing the performance of the corporate library attached to a major bank and producing costed options for service development.
- Carrying out a business process analysis for a government agency prior to the introduction of records management software.
- Facilitating a series of workshops with target users in order to produce a content specification and navigation for the web site of a prominent professional association.
- Completing a user survey and content specification for the information service of multinational communications company.
- Auditing two local government bodies for data protection purposes and creating compliance procedures and associated guides for staff.
Before joining TFPL Guy practised as a solicitor and he continues to take an interest in legal matters, particularly those affecting records and information managers. He has run a number of legal risk seminars for professional service firms and for several years led the legal module on the Information Management MSc at London Metropolitan University.
Guy is a graduate of the University of East Anglia and a member of the Law Society.
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Philip Jones
Head of Information Resources, Staffordshire County Council
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Head of Information Resources at Staffordshire County Council providing training in Records Management.
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Voted UK Records Manager of the Year 2000, Philip Jones has been an information management professional for over twenty five years. He has worked extensively in the UK local government sector and is currently Head of Information Governance for Staffordshire County Council. He runs two courses for TFPL, specialising in marketing records management and helping organisations to implement of ISO 15489. - served as Chairman of the Records Management Society (GB) and is currently President of the International Records Management Council.
- has been Visiting Professor of Records Management at the University of Northumbria since 2000.
- serves as Chairman of the British Computer Society FOI ISEB examination panel and is a co-editor of ISO 15489 International Records Management Standard.
- has written numerous articles and papers on the subject of records and information management and more lately knowledge management
- is author of ‘BIP 0025 -3 Effective Record Management- Part 3 Performance Management for BS ISO 15489-1’ .
- has lectured extensively in the UK, USA, Europe, Australia, South Africa and Japan on a wide variety of information related topics.
"Very good and well presented course carried out with a most professional attitude"
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Mayank Ladd
Associate, TFPL
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EDRM and content management technical specialist able to analyse, implement and project manage effective solutions.
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Mayank Ladd has over 8 years implementation experience in information management disciplines, including Electronic Document & Records Management (EDRM), Enterprise Content Management (ECM), Scanning and Workflow. In 2002, he founded CO-DO Limited, which works with TFPL to deliver effective information solutions across the public and private sectors.
Experience - has a degree in Mathematics and a Masters in Advanced Software Engineering
- has written a number of white papers and case studies
frequently presents at industry events including AIIM, BCS and the Records Management Society (RMS). - is a PRINCE2 and chartered information systems practitioner.
- has been an active leader of the British Computer Society (BCS) content management group.
- has worked successfully with leading organisations including EDS and Tower Technology (now part of Vignette) implementing content, document and records management systems across Europe.
"engaging and very well informed"
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James Lappin
Consultant, TFPL
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James believes that records management principles are simple to understand and intriguing to apply, and brings this philosophy to his consultancy, training and facilitation.
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James has helped several organisations build and implement fileplans for their electronic records. He has pioneered an approach to building fileplans that harnesses the knowledge and differing perspectives of people within the organisation. He has also provided training sessions for EDRM implementation teams in various large organisations to equip them with the knowledge and confidence they need to build their fileplan.
James is an accredited trainer for the European Commission, and regularly provides training for staff with document management responsibilities across the Commission.
In the UK James has designed and delivered many large scale training programmes, training hundreds of managers and staff across large organisations, including: - Freedom of Information training for managers in Gloucestershire County Council
- Records management training for every team in a large bank
- ERM training for information champions at the British Council, and shorter awareness sessions for all staff
- Data Protection training for the Local Government Association
Hundreds of information professionals have paid to attend James’ popular training courses at TFPL. James has designed and delivered a suite of training courses, including 'Introduction to Records Management', 'Introduction to EDRM', 'Building fileplans for electronic records' and 'Introduction to Metadata.' In 2006 James ran the UK’s first public training course on folksonomy.
James obtained his MA in Archives and Records Management in 1995. Before becoming a consultant he held records management roles at the National Archives, The London Borough of Hammersmith and Fulham and the Wellcome Trust. In April 2007 he was elected Conference Director of the UK Records Management Society (RMS).
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Ronni Laurie
Organisational Development Consultant, Bexley Council
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Ronni Laurie has worked in organisational development for over 20 years, in both the public and private sectors.
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She is currently working as OD Consultant at Bexley Council in London, designing and delivering numerous programmes for all levels of staff in a variety of personal and management development areas. For TFPL, she runs the Train the trainer programme, coaching individuals to pass on their expertise by examining a variety of different learning and training styles.
Experience - is a qualified psychometric tester, and has used numerous ability and personality questionnaires for recruitment and developmental purposes.
- has designed and run assessment and development centres, facilitated team events and coached individuals in organisational change programmes.
"a very good, hands-on course that really made you feel you could go out and do it"
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Beryl Morris
Founder, Hudson Rivers
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Consultant and Trainer focusing on leadership, management and communication skills.
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Beryl Morris established Hudson Rivers in 1992 and leads the work on training and development. Previously she was a Chief Officer with the London Borough of Newham, Senior Lecturer at Manchester Polytechnic (now Manchester Metropolitan University), Assistant Polytechnic Librarian at the Polytechnic of East London and a Management Adviser with the Industrial Society. She works with a diverse range of clients in the public and private sectors including universities, local authorities, commercial and government organisations and specialises in training in leadership, management and communication skills.
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Chris O'Hare
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Information manager specialising in business information and knowledge management.
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A part time lecturer for London Metropolitan University, she has also recently set up her own business in Aberdeen. She conducts the Introduction to business research for TFPL, providing delegates with the confidence and understanding needed to carry out corporate research.
Experience - was formerly the manager of the Business Gateway Information Centre in Aberdeen.
- has worked as an information manager in organisations including Aberdeen Grampian Chamber of Commerce, the Consumers' Association and the merchant bank, Guiness Mahon.
- was a Senior Lecturer in Information Management at London Metropolitan University, specialising in business information and knowledge management.
- is author of “Business Information Sources - a beginner’s guide’ (2007)
- has a BA (Hons) Librarianship, a professional diploma in Management from the Open University and a professional certificate in Learning and Teaching from the University of North London.
- is a chartered member of CILIP
- is on the editorial board of Business Information Review.
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Paul Pedley
Head of Research, Economist Intelligence Unit
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Paul is Head of Research at the Economist Intelligence Unit. He is a leading expert in information law, specialising, in particular, on the importance of copyright for information professionals.
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He conducts several courses for TFPL, providing guidance on both general and digital copyright issues.
- is a Visiting Professor at London Metropolitan University.
- is a member of the Libraries and Archives Copyright Alliance
- has written books including "Essential law for information professionals" (2nd edition), "Digital copyright" (2nd edition), "Copyright compliance: practical steps to stay within the law" and edited "Managing digital rights" (all published by Facet Publishing).
- is also Editor of the Keeping Within The Law (KWTL) subscription website which aims to provide definitive advice and guidance on copyright for information professionals (http://www.kwtl.co.uk)
"Paul presented… in a way that was thorough but lively and interesting (not an easy thing to do with copyright!)"
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Ruth Sanderson
Director, Blue Pea POD
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Coach, trainer and facilitator specialising in business and personal transformation.
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Ruth Sanderson is the Managing Director of Blue Pea POD. With more than 15 years' experience in the business world Ruth coaches and trains clients internationally, to get breakthrough results. Her background is as a Scientist and Manager in blue chip Chemical, Pharmaceutical & FMCG companies. During this time she managed Technical and Research Library functions and led a number of company wide Information Management projects.
Now Ruth specialises in the areas of cultural transformation, leadership development, personal communication and branding. Trained in the application of Archetypal Branding for individuals, teams and organisations, she is also a certified Master Practitioner and trainer of Neuro-linguistic Programming and its successful application in business transformation.
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Vivienne Winterman
Senior Consultant, TFPL
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Specialist in bringing together and managing successful project teams with the relevant experience and expertise.
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Vivienne Winterman, Senior Advisor, leads the I-Team work, as well as carrying out Advisory work. She has had considerable experience in the area of knowledge and information audits. Over the last few years she project managed several for government agencies, charities, telecommunication, legal and pharmaceutical companies.
This has enabled organisations to align their Knowledge and Information Services more closely with the business strategy to increase their value. This has led to reviewing and writing Knowledge and Information Management (KM) Strategies to leverage and maximise the use of the knowledge and information assets of an organisation and recommend ways to deliver value added information services, build communities and create a sharing culture. Vivienne has worked in a number of sectors including legal, information suppliers, publishers and government, and in particular has specialised in the pharmaceutical and health sectors.
The I-Team work includes a combination of advisory and project management work in advising on a solution for an information related issue and managing a team of contract staff to successfully carry out the work.
Vivienne Winterman worked as a freelance information specialist for six years before joining TFPL in 1995 as a consultant specialising in information management and techniques of dissemination. She previously held a number of information posts in the academic and private sector. Previous posts have been in the pharmaceutical sector a | |
