ebic, 1-3 October 2008, Berlin imagine ... connecting with the future
Programme	register now
ebic 2008, our 17th conference for knowledge and information leaders will be held in Berlin, 1- 3 October 2008, at the Kempinski Hotel Bristol. The theme is 'Connecting with the future' and the underlying focus is innovation. ebic 2008 also introduces the ebic Social Impact Awards - a recognition of the innovative use of Knowledge and information management (KIM) in the charity and not for profit sector. The 2008 programme will explore the trends and drivers that are determining the future of our organisations, market places and societies. It will also allow delegates to 'imagine' how the KIM community can play a significant and positive role in this future.
Wednesday, 1 October 2008
Registration from 10.00. Lunch provided from 12.00. 14.00 Welcome and introduction Conference Chairman: Peter Chivers 14.15 Keynote: Untangling the future Events don't so much arrive or unfold, as untangle. This is especially true when it comes to anticipating technological innovations and their impacts because technologies rarely travel in a straight line. Instead, technologies wander, loop back on themselves and, above all, intersect with other technologies, triggering the cross-impacts that yield the innovations that continue to arrive and change our world. Paul will outline an example of how this process can be forecast. Paul Saffo, Institute of the Future and Consulting Associate Professor, Stanford University 15.45 Tea / Coffee / Networking break 16.15 Future focus / Future Challenge Tomorrow's talent Bill Parsons, Executive Vice President, Human Resources, ARM Holdings Citizens of the future Ewan will explore what the students of today will expect from the organisations they join and how they will change the nature of KIM in the future. When the world is changing rapidly, education has traditionally taken a little while to catch up. Currently, we're about 400 years out of date, but things are changing fast in some corners of the planet. Ewan will show where developments have been made and how visionaries, business and Government can harness the skills of and connect better to the youngest - and arguably most important - humans in our society. Ewan McIntosh, Learning and Social Media Specialist, Learning & Teaching Scotland Tomorrow's content Darren Collins, Practice Lead, Information Management UK, Hitachi Data Systems Tomorrow's enabling technology - gaining the benefit David will explore which knowledge and information technologies are 'emerging', what 'sort' of technologies they are and how vendors and analysts think they will address the issues and challenges we face. David will also consider if we are making the most of technologies that have already emerged. We often hear that 'technology is just an enabler' of knowledge management, so how do we better enable technology, to gain the returns the vendors suggest are possible. David Lecore, Principal Knowledge and Information Management Consultant, Schlumberger 17.30 The impact of KIM How knowledge and information management can support organisations in achieving their goals. Alun Davies, Director of Knowledge Management, Lovells 19.30 Drinks reception and buffet supper The ebic Social Impact Awards Representatives of the new generation of KIM people will present innovative ideas around the social impact of KIM in the not for profit sector. Nokia have kindly agreed to sponsor a prize of €5,000 for the winner.
Thursday, 2 October 2008
08.30 – 10.00 KIM today / KIM tomorrow Case studies from KIM leaders – the plans they have made and those they wish they could make. Thinking global, acting local Elisabeth Mangold, Global Director of Business Intelligence Center, The Dow Chemical Company Supporting communities and future leaders Before joining Ashridge at the end of 2007, Tony Sheehan was responsible for the development of knowledge management at Arup, the global design consultancy. Arup's global federated organisation, and its willingness to tackle innovative projects, presented particular knowledge management challenges. Tony will review his strategy for meeting these challenges and his plans for supporting the learning and development of senior managers. Tony Sheehan, Learning Services Director, Ashridge Business Scholl, Formerly Chief Knowledge Office, Arup Stretching minds From the perspective of a university environment, Di will explore some of the challenges for KIM leaders in balancing alignment with dynamic and complex business requirements with meeting demanding and diverse customer expectations across multiple market sectors and generations. In recent years higher education has been at the forefront of digital information service and learning technology developments. At the University of Hertfordshire, Di has had the opportunity to put into practice pioneering new concepts, services, roles and structures that not only exploit the digital environment but also attempt to anticipate customer expectations and demonstrate preparedness to take risks. Such changes challenge 'custom and practice' and stretch organisational as well as individual mindsets. Di Martin, Chief Information Officer & Dean of Learning and Information Services, University of Hertfordshire KM in an economic crisis Difficult economic climates demand more detailed and complicated research as banks search for new opportunities to make money. But in such times, organizations routinely look to reduce spending. First in line for cuts are always the support departments, including knowledge management groups, which are viewed as expense drivers rather than revenue producers. Managing information processes in such an atmosphere requires, above all, a strategy for basic survival. I will reflect on how such services have survived over time and speak to what will save them in the future. Jessica Frankel, Director & Global Head of Library and Information Services, Credit-Suisse 10.30 – 17.00 Scenarios for KIM futures Delegates will work with facilitators to examine potential approaches to KIM in three different organisational scenarios. Peter Chivers, Conference Chair will consolidate the outcomes and summarise the key themes. 19.30 Drinks reception, conference dinner and ebic Social Impact Awards The venue is the Orangerie, Schloss-Charlottenburg.
Friday, 3 October 2008
09.30 The new business and delivery models Overview and future of supplier / media market. Alan Scott, Chief Marketing Officer, Dow Jones Jeremy Bentley, Managing Director, Smartlogic Lynne Collier, Director Archive & Compliance Solutions, Hitachi Data Systems, EMEA 11.00 Tea / Coffee / Networking break 11.30 Keynote: Re-inventing Management There is plenty of evidence that management - the art of getting work done through others - is ineffective. Dilbert books outsell serious management books by a wide margin; many people's image of a manager is David Brent, the antihero of the comedy show, The Office. And research suggests less than 20% of workers are actively engaged at work. Professor Birkinshaw will argue that management work can – and should- be reinvented. Information technology has changed a lot about the workplace, but the basic principles of management – control, coordination, vision, extrinsic rewards – have lain unchanged for more than a century. Now with the availability of interactive Web 2.0 technologies, we have the potential to dramatically change both the principles and the practice of managerial work. Professor Birkinshaw reveals the new principles of management, and how these have worked in other successful organisations – such as investment bank UBS' abolition of the budgeting process, and the increase in efficiency and productivity that followed. Julian Birkinshaw, Professor and Deputy Dean (Programmes), London Business School Co-Founder of the Management Innovation Lab 13.00 Close of conference and lunch
top