Knowledge & Information Management Competency Dictionary

Corporate competency frameworks seldom adequately cover the competencies required to fulfill knowledge and information focused roles.

To fill this gap, TFPL has developed a dictionary of knowledge and information management competencies.

Defining competencies as the mix of skills, expertise and experience needed to enable an individual to fulfil a role at the required level and to achieve identified outcomes, the dictionary describes them in terms of behaviours. It provides four levels of application (strategic leadership, team leadership, team membership and all employees) with each definition including core, premium and negative behaviours. The Knowledge and Information Management Competency Dictionary can be used to help define and assess specific KIM roles, or incorporated into a general corporate framework to be applied to a wide variety of roles across the organisation.

The dictionary has two main sections:

For more information on the Competency Dictionary please contact training@tfpl.com.