Skills & competencies

TFPL understands the skills and competencies required to succeed in information, knowledge, records and web content management. Our work recruiting, training and advising our clients, combined with regular research projects, means that we understand and can advise on the skills and competencies needed by the marketplace.

We have worked with clients to create customised skills frameworks and competency dictionaries that link into existing organisational tools and reflect critical strategic objectives.

Competency Dictionary

We have developed a dictionary of knowledge and information management competencies. It provides four levels of application (strategic leadership, team leadership, team membership and all employees) with each definition including core, premium and unacceptable behaviours.

More about the Competency Dictionary ›

Skills Toolkit

TFPL's Knowledge and Information Skills Toolkit is a web-based diagnostic toolkit focused on core knowledge and information roles. Individuals may use the free version of the Skills Toolkit by registering for use below. The Skills Toolkit is also available to organisations to purchase and customise to meet specific organisational requirements.

Pre-register for the free Skills Toolkit ›

Already a pre-registered user?
To request the Skills Toolkit web address, please contact webmaster@tfpl.com.

Skills and competency research and reports

TFPL conducts research projects on skills and competencies and publishes the results in the form of reports.

Developing skills for the information services workforce in the knowledge economy
A report on the outcomes of eight scenario planning workshops Commissioned by the information services National Training Organisation (isNTO). Library and Information Commission Research Report 122 RE/112.

authors: Angela Abell and Val Skelton
publisher: TFPL Ltd.
ISBN: 1870889894
ISSN: 1466-2949

For more information on any of these products or services, contact training@tfpl.com.