• Location


  • Sector:

    Office support

  • Job type:


  • Salary:

    £24k - 26k per year

  • Contact:


  • Contact email:

  • Contact phone:

    020 7378 5458

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Startdate:

    2019-09-02 00:00:00

  • Consultant:



ref Number AE-25843


£24,000 to £26,000

9AM TO 5.30PM Mon to Fri

About the company:

Based in Chiswick, and reporting to the Customer Services Manager provides broad assistance to ensure the overall provision for customer Services


The Customer Service Administrator must be confident, able to use their own initiative, and possess the ability to communicate with individuals at all levels of an organisation. Previous experience of working within an office environment along the ability to work within a close team. Good customer liaison skills are essential. Experience of Microsoft Word and Excel is crucial. The major areas covered are:

What you’ll be doing

  • Taking and dealing with customer spare parts queries and complaints
  • Raising spare parts credits
  • Calling and receiving calls from customers
  • Detailing all information onto spreadsheets
  • Monitoring service levels of the company
  • Dealing with queries form clients
  • Customer Invoice queries and logging complaints and details in the dispute management system
  • Filing of orders, and processing contract and all related documents & customer Faxes
  • Such other duties that may be allocated.

Why you should Apply:

Based near the river Thames this company has excellent new offices and has the ethos of promoting from within. Any training you need to progress your skills and career can be provided by the company. The company has extensive benefits

If you are interested in learning more: Please get in touch on 020 7378 5458 or on