Knowledge Solutions Senior Specialist
2 months ago
A global law firm has a new permanent job vacancy for a Knowledge Solutions Senior Specialist, based in London.
You will deliver timely Knowledge Solutions projects to positively impact the firm’s global practice.
Key Job Objectives will include:
You will manage the effective use of existing technology solutions with day-to-day design, management and maintenance of knowledge related solutions and tools.
A key focus will be providing counsel and expertise on the advancement of knowledge-based technology and systems to increase product value and lawyer engagement
Lead efforts to collect and maintain data and content related to the efficient delivery of legal services and precedent management within the firm.
Support the implementation of the full lifecycle of products within Knowledge Solutions from conception
Improve, enrich and evolve knowledge products
Gather business and system requirements from key stakeholders, develop output and establish service levels to meet agreed business priorities
Design and create knowledge tools and know-how repositories to ensure content is current and easily accessible
Champion product adoption
Serve as a subject matter expert to connect people with the relevant information, resources, or colleagues in response to requests for information
Key Person Specification and Job Requirements will include:
Ability to build collaborative relationships, building consensus and facilitating change
High degree of emotional intelligence and professionalism
Ability to lead and manage multiple projects simultaneously, with proven capacity for creative problem solving and commitment to meeting deadlines
Superior communication and interpersonal skills, including the ability to engage effectively with individuals at all levels of the organization
Effective stakeholder management skills and experience communicating with non-technical audiences on complex technical solutions and matters
Ability to work globally and interpret business requirements into sustainable products
Understanding of Agile lifecycle, project planning/execution skills and user experience design; experience with JIRA and Confluence preferred but not essential
Strong understanding of legal processes and the ability to define solutions
Working knowledge of SharePoint and Atlassian products (Confluence and Jira), or other matter/experience management systems (Intapp; iManage; Foundation), a plus
Ideally 6 years of experience in a commercial or professional services organization, including 3 years+ in a legal environment
If you have a Knowledge Systems or LegalTech background, please apply with your CV to be considered for this and other and Knowledge Management Solutions job opportunities, to firstname.lastname@example.org