A global law firm has a new permanent job vacancy for a Knowledge Solutions Senior Specialist, based in London.

You will deliver timely Knowledge Solutions projects to positively impact the firm’s global practice.

Key Job Objectives will include:

• You will manage the effective use of existing technology solutions with day-to-day design, management and maintenance of knowledge related solutions and tools.

• A key focus will be providing counsel and expertise on the advancement of knowledge-based technology and systems to increase product value and lawyer engagement

• Lead efforts to collect and maintain data and content related to the efficient delivery of legal services and precedent management within the firm.

• Support the implementation of the full lifecycle of products within Knowledge Solutions from conception

• Improve, enrich and evolve knowledge products

• Gather business and system requirements from key stakeholders, develop output and establish service levels to meet agreed business priorities

• Design and create knowledge tools and know-how repositories to ensure content is current and easily accessible

• Champion product adoption

• Serve as a subject matter expert to connect people with the relevant information, resources, or colleagues in response to requests for information

Key Person Specification and Job Requirements will include:

• Ability to build collaborative relationships, building consensus and facilitating change

• High degree of emotional intelligence and professionalism

• Ability to lead and manage multiple projects simultaneously, with proven capacity for creative problem solving and commitment to meeting deadlines

• Superior communication and interpersonal skills, including the ability to engage effectively with individuals at all levels of the organization

• Effective stakeholder management skills and experience communicating with non-technical audiences on complex technical solutions and matters

• Ability to work globally and interpret business requirements into sustainable products

• Understanding of Agile lifecycle, project planning/execution skills and user experience design; experience with JIRA and Confluence preferred but not essential

• Strong understanding of legal processes and the ability to define solutions

• Working knowledge of SharePoint and Atlassian products (Confluence and Jira), or other matter/experience management systems (Intapp; iManage; Foundation), a plus

• Ideally 6 years of experience in a commercial or professional services organization, including 3 years+ in a legal environment

If you have a Knowledge Systems or LegalTech background, please apply with your CV to be considered for this and other and Knowledge Management Solutions job opportunities, to info@tfpl.com