Transport Tracking Clerk

  • Location

    Hayes

  • Sector:

    Office support

  • Job type:

    Permanent

  • Salary:

    £24k - 28k per year

  • Contact:

    Recruitment

  • Contact email:

    alan.esmail@tfpl.com

  • Contact phone:

    020 7378 5458

  • Salary high:

    28000

  • Salary low:

    24000

  • Job ref:

    AE-25811

  • Published:

    3 months ago

  • Duration:

    Permanent

  • Expiry date:

    2019-08-12

  • Startdate:

    2019-07-15 00:00:00

  • Consultant:

    #

Due to expansion our client is looking to recruit a focused customer-oriented person who is able to think outside the box. Working in a fast-paced environment. Which is both challenging and rewarding for the right person

Salary is £24,000 to £28,000

Location is Hayes

Ref no: AE - 25811

Hours of Work Mon to Fri 8.30am to 6.00pm some weekend work is required

Operations:

  • Ensuring all shipping docs are sent out (post, courier and email as applicable) as early as possible
  • Keep clients updated - ensuring all pick-ups (collections) are booked as early as possible
  • Ensuring there are no failed pick-ups - being on top of tracking to ensure all delivery commitment dates are adhered to.
  • Updating system to ensure live accurate information is always presented.
  • Thinking outside the box to find a resolution for clients.
     The system produces a live tracking and exceptions report for all shipments.
  • Check tracking for important and / or issue shipments
  • Responsible for the timeous delivery of all global shipments
  • Liaising with service partners and their agents and facilitating important and / or issue shipments
  • Responding immediately to all inbound communication (emails, voice-messages, live calls)
  • Keeping clients updated
  • Updating the system per SOP

Reporting : Operations Manager and CEO
 
SOPs - Adhering to all SOPs

Please contact Alan Esmail on 0207 378 5458 or email alan.esmail@tfpl.com